How do I receive my product?
After payment is confirmed, you will be invited automatically to the customer-only Discord. The product and its setup guide are available there, so you do not need to wait for manual delivery.
Do I need to apply to join Discord?
No. An invitation is provided automatically after checkout. Follow the on-screen instructions to join the customer-only Discord.
Which plan should I choose?
Choose NONU Lite for essential features, NONU Plus for a balanced set of core tools, or NONU Max for the complete feature set and priority support.
Where can I find the setup instructions?
A setup guide for each product is available in the customer-only Discord. You can follow it as soon as you receive your product.
When does my license period begin?
Activation conditions vary by product. Check the product instructions in the customer-only Discord after purchase.
Which payment methods are accepted?
We accept credit cards, debit cards, virtual cards, and cryptocurrency.
How can I contact support?
Support is available in Japanese, English, Korean, and Simplified Chinese through the customer-only Discord. Choose your preferred language and include screenshots with a clear description of the issue.